Smear campaign

Unfortunally , one of my clients accused me that m leading a smear campaign against his dental practice !

---------------------------------------------------------   STORY     ----------

The story begins,   2 months before ,  when he requested the support of the" quality control team "of my office to make an" official check round visit " inside his dental office in order to examine , diagnose the reasons for his" practice crashing ". He claimed " m doing everything , however i earn nothing".i should mention also that He excused me,  in a dead urgency ,to be so serious to uncover the problem because he got mad and so frustrated !!!!

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After 5 days of a useful check round inside his practice, the report got topped my desk , nothing more needed now other than meeting the concerned dentist & express the items discovered by my team inside his practice regarding  " his crashing project".

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Eagerly , when i got face to face meeting with him into my office , i asked him about the term(everything) mentioned in his later statment "m doing everthing...............". He tells the following;

First: m working 10 hours & more daily inside my practice.

Second ; even i open at the weekend.

Third ; m serving the cheapest price list in my town in comparison to my  competetors.

Fourth ; m paying 1/2million $ every year for funding public advertisments.

Fifth; my name is invading all of the town's streets via an awesome outdoors.

Sixth ; i supply my front desk members with more cell phone bussiness sims to facilitate patient's communication with my office & cancel my earth line phones to be up to date with new era of technology......... & more.

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After 30 minutes of reviewing his report , he was so hopeless , specially when i tell him that "unfortunally u r doing everything that harm the development of ur practice " . 

Suddenly he end the meeting shoutting me angrily saying " it seems that u r a fraud who is kidding me & leading the smear campaign which is the reason for my crashing " 

I replied " thanks for ur tasty words , but m insisting that u r not controlling ur practice & actually u r a slave for it  ,,,,, no system , no control , frustration & crashing 'll arrive necessarily very soon . 

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CAN U GUESS  NOW WHAT WAS HIDDEN IN HIS OFFICE'S REPORT?
Refrence / UPE for dr.David Moffit.